94bet takes your personal data seriously. Here you'll find exactly what we collect, how we use it, who we share it with, and what rights you have as a data subject — all in full compliance with the General Data Protection Law.
Six pillars that guide the handling of personal information on our platform — no unnecessary legal jargon.
94bet collects only the data strictly necessary to provide the contracted services: identification, age verification, payment processing via Pix, and account-related communications. We don't ask for anything beyond what you need to play safely.
All personal data is stored on servers protected with encryption at rest and in transit (SSL 256-bit). Passwords are never stored in plain text — they go through cryptographic hashing before any record is made. No 94bet employee has access to your password.
You have the right to access, correct, port, or request the deletion of your personal data held by 94bet at any time. Requests are handled within 15 business days through our privacy channel at contato@94bet.best.
Data is shared only with essential operational partners — Pix processors, card processors, PicPay, Mercado Pago, and game providers — always under confidentiality agreements and strictly to the extent necessary for the service to function.
94bet operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). We maintain a designated Data Protection Officer (DPO), records of all processing activities, and up-to-date internal information security policies.
94bet never sells, rents, or shares users' personal data for third-party marketing or any other commercial purpose unrelated to the provision of our services. Your data is not a commodity.
Privacy questions? Our team responds in English 24 hours a day.
View FAQThis Privacy Policy describes how 94bet (94bet.best) collects, uses, stores, shares, and protects the personal data of its users. By creating an account or using any service on the platform, you confirm that you have read and understood this document. If you have any questions before registering, please reach out to us at contato@94bet.best.
A 94bet acts as the controller of personal data collected on the 94bet.best platform, responsible for decisions regarding the purposes and means of processing such information, as defined by the General Data Protection Law (LGPD — Law No. 13,709/2018).
94bet has a designated Data Protection Officer (DPO) responsible for handling data subject requests, communicating with the National Data Protection Authority (ANPD) when required, and ensuring that internal data processing practices remain aligned with applicable law.
To contact the DPO or 94bet's privacy channel, please use the email contato@94bet.best with the subject line "Data Privacy".
At registration and throughout your use of the platform, 94bet collects the following categories of data provided directly by you:
When you access the platform — whether through your mobile browser, the website, or the app — we automatically collect technical information required for the service to function and remain secure:
94bet keeps records of all financial transactions (deposits, withdrawals, bonuses) and all Sports Betting and casino wagers placed on the account. These records are necessary for dispute resolution, fraud prevention, compliance with legal obligations, and proper service delivery.
| Data Category | Examples | Required? |
|---|---|---|
| Identification | Full name, CPF, date of birth | Yes — registration |
| Contact | Email, mobile number | Yes — registration |
| KYC Documents | Government-issued ID, driver's license, proof of address | Yes — prior to withdrawal |
| Payments | Pix key, card token | Yes — transactions |
| Technical | IP, device, logs | Automatic |
| Gaming activity | Bets, rounds, results | Automatic |
94bet processes personal data solely for the purposes described below. No collected data is used for other purposes without prior notice and, where applicable, renewed consent:
Each data processing activity carried out by 94bet is grounded in one of the legal bases established by the LGPD. The main bases applied are as follows:
About Consent: By registering with 94bet, you consent to the processing of your data for operational purposes (contract performance). Consent for marketing communications is requested separately and is optional — declining it does not affect your access to the platform.
94bet does not sell, rent, or transfer personal data of users for third-party marketing or any other commercial purpose unrelated to the operation of the platform. Data sharing occurs only in the following situations and with the following categories of partners:
To process deposits and withdrawals, 94bet shares only the minimum necessary data with the financial intermediaries it works with: integrated Pix providers, credit and debit card processors, PicPay, and Mercado Pago. All of them operate as sub-processors under agreements that restrict data use exclusively to transaction processing.
To run casino games — slots, crash games such as Aviator (Spribe) and Spaceman (Pragmatic Play), live roulette, and others — minimal session data is shared with the providers responsible for those titles. This data is used to generate outcomes, record gameplay, and calculate results — not to build marketing profiles.
The KYC verification process may involve third-party providers specializing in document analysis and identity verification. These partners process the document images you provide solely for verification purposes and are bound by contractual confidentiality obligations.
94bet may share data with government authorities, regulatory bodies, law enforcement, or judicial authorities when there is a legal obligation, court order, or legitimate need to prevent criminal activities such as money laundering. In such cases, sharing is limited to the minimum required by the legal demand.
Important: All partners that receive personal data from 94bet users are contractually required to treat that information with confidentiality, use it only for authorized purposes, and implement appropriate security measures. 94bet conducts periodic assessments of its sub-processors.
94bet uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and — with appropriate consent — for analytics and personalization purposes.
You can manage your cookie preferences directly in your browser settings on mobile or desktop. Most browsers allow you to block, delete, or receive notifications about cookie use. Please note that disabling essential cookies may prevent the platform from functioning correctly — particularly features that rely on an authenticated session, such as placing bets and making withdrawals.
94bet implements a comprehensive set of technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or improper destruction:
If 94bet identifies a security incident that may affect users' personal data, we will notify the affected data subjects and, where applicable, the ANPD within the timeframes set out in the LGPD. The notification will include the nature of the incident, the data involved, and the measures taken to mitigate its effects.
94bet retains users' personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum retention periods required by Brazilian law:
Once the required retention period has ended, data is securely deleted or irreversibly anonymized. Requests for early deletion will be honored whenever there is no legal obligation requiring the data to be retained.
The LGPD grants you, as the data subject whose personal data is processed by 94bet, a set of rights that can be exercised at any time through our privacy channel at contato@94bet.best:
Request confirmation that your data is being processed and obtain a copy of the personal data 94bet holds about you.
Request the update or correction of personal data that is incomplete, inaccurate, or out of date.
Request the deletion of data processed on the basis of consent, where there is no legal obligation to retain it. Data required for compliance with legal obligations cannot be deleted ahead of schedule.
Object to the processing of your data in cases where the legal basis is legitimate interest, when you have justified reasons related to your particular situation.
Request your data in a structured, interoperable format for transfer to another controller, where technically feasible.
Withdraw consent for data processing based on this legal ground (especially marketing communications) at any time, with no penalty.
Rights requests are responded to within 15 business days. For complex cases requiring additional review, 94bet will communicate the extended timeframe with an explanation. Requests that are clearly unfounded or excessively repetitive may be declined with a reasoned justification.
The 94bet platform is intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. If we identify that an account was created by a minor, we close the account immediately and delete all associated data, subject to any applicable legal retention obligations.
Parents or guardians who become aware that a minor has used the platform should contact us immediately at contato@94bet.best so that appropriate action can be taken promptly. 94bet has specific procedures in place to handle these situations responsibly and discreetly.
Parental Controls: We recommend that parents and guardians use parental control tools on shared devices to block access to betting and gambling platforms. Protecting minors is a shared responsibility.
Some 94bet partners — particularly international casino game providers such as Pragmatic Play, Spribe, SmartSoft Gaming, and NetEnt — may process session data on servers located outside Brazil. When this occurs, 94bet ensures that transfers take place with the appropriate safeguards required by the LGPD, including:
Personally identifiable data belonging to Brazilian users — such as CPF, KYC documents, and complete financial data — is stored on servers located in Brazil or in countries whose data protection standards are compatible with Brazilian law.
94bet may update this Privacy Policy periodically to reflect changes in data processing practices, updates to Brazilian legislation, new platform features, or guidance from the ANPD.
Significant changes will be communicated at least 7 days in advance via the registered email address and through a prominent notice within the platform. The date of the last update is always shown at the top of this document. Continued use of the platform after the effective date of any changes constitutes acceptance of the revised policy.
For changes driven by urgent legal requirements, notice may be given at the same time the change takes effect. In such cases, 94bet will explain the reason for the urgency in the notification sent to users.
To exercise your rights as a data subject, clarify questions about this Privacy Policy, or raise any concerns about how 94bet handles your personal data, please use the channels below:
The response deadline for data subject requests is up to 15 business days. Complaints not satisfactorily resolved by 94bet may be escalated to the National Data Protection Authority (ANPD), the regulatory body responsible for enforcing the LGPD in Brazil.
94bet is committed to handling all privacy requests seriously and respectfully. No legitimate request will be ignored or met with a generic denial lacking proper justification.
Your rights in plain language — no need to read the entire law to know what you're entitled to.
You can request a complete copy of all data 94bet holds about you. We respond within 15 business days.
If any of your registered information is incorrect or out of date, you can request a correction at any time through support or via the privacy email.
Where there is no legal obligation to retain data, you may request its deletion. Financial data must be kept for 5 years as required by law.
Want to stop receiving promotional emails? Use the unsubscribe link in any message or contact support. No hassle.
Request your data in an exportable format to take to another service where technically feasible. Submit your request to our privacy email.
If 94bet does not resolve your privacy request to your satisfaction, you may file a complaint with the National Data Protection Authority (ANPD).
Responsible Gambling: 94bet is an adult entertainment platform for users aged 18 and over. Sports betting and online casino games involve real financial risk. Never bet more than you can afford to lose, set a bankroll limit before each session, and use the self-control tools available in your profile. If betting is affecting your finances or emotional well-being, call 188 (CVV, free, 24h) or visit our Responsible Gambling. Adults 18 and over only.